- service business optimization services
- strategic marketing and sales services
- technology roadmap services
We empower companies with field service and customer support operations to better understand and service customers, which in turn:
- strengthens customer loyalty
- reduces customer churn
- raises employee satisfaction
- trims service costs
- boosts service revenue and profitability.
Jolt Consulting Group offers a wide range of business and technology services, all aimed at producing tangible results that have positive and lasting impacts on our clients’ businesses.
Our experienced team is comprised of industry veterans who collectively have more than one hundred twenty years of service industry expertise. Jolt Consulting Group consultants have unparalleled domain expertise in field service management and customer support. We have managed and grown customer service, field service, spare parts, depot repair, and technical support organizations. We have been service industry analysts. We have held president, vice president and director level positions in companies that provide software solutions for field service management, mobile workforce management, and technical support operations. And we have implemented a number of service specific software solutions for numerous service organizations, both large and small. This extraordinary experience uniquely qualifies us to provide valuable business insights and technology advice for our clients.