We believe that Service is the Great Differentiator. Companies that achieve Excellence in Service enjoy superior customer loyalty, a buttressed competitive edge, and greater profitability. That’s where Jolt Consulting Group comes in, we help companies reach and sustain Service Excellence. We offer a range of business consulting and technology assessment services designed to build and perpetuate Service Excellence for:
- companies with field service and customer support operations
- providers of technology solutions to the field service management and customer support ecosystem.
Specifically, Jolt Consulting Group services help companies:
- assess service operations and performance, and implement positive business process changes
- identify, evaluate, select, and implement both hardware and software technology solutions for service and support operations
- create focused marketing and sales programs aimed at the most appropriate target industries and companies
Our clients partner with us because our unparalleled domain expertise in field service and customer support yields savings, cements customer relationships, and boosts service performance. We are passionate about improving customers’ experiences and our passion seeps into all we do.