ServiceMax is a flexible and highly effective field service management software solution.
- It is customizable to meet your needs
- Add on functionality
- Productivity increases
Is ServiceMax the right field service management solution for your company?
Jolt Consulting Group’s field service consultants help you determine if it is, and what features you need. We have acted as prime contractor and subcontractor to ServiceMax on several implementations. Our field service consultants can guide new users through the capabilities and intricacies. Because our consultants have field service operations experience, they are capable of delivering best practice recommendations.
What are the benefits?
- Scheduling improvements
- Can lead to an 11% increase in first-time fix rates
- Can lead to a 16% decrease to average time to repair
- Contracts and warranty management
- Can increase service revenue by 14%
- Service parts supply chain management
- Can decrease field service costs by 16%
- Collaborative applications
- Can increase field service technician productivity by 31%
- Self-service access for customers
- Can improve satisfaction by 16%
- Requires minimal investment in hardware
- Requires minimal investment in IT infrastructure
Check out ServiceMax’s website for more information.