ServiceMax is a flexible and highly effective field service management software solution. The core software can be configured to meet your specific needs. Add on functionality can further enhance your service business. ServiceMax customers have reported productivity increases of more than 30%; a skillful implementation and deployment may yield even more.
Is ServiceMax right for your company? Jolt Consulting can perform an evaluation of your needs and help you understand the benefits ServiceMax may offer for your business. If its right, we can help you achieve optimal implementation and deployment.
How We Can Help You with ServiceMax
ServiceMax is a complex and highly configurable field service management software solution. The multitude of options for configuring ServiceMax to match your business needs can sometimes seem daunting. That’s where an experienced ServiceMax implementation partner like Jolt Consulting can help. We’ve acted as prime contractor and subcontractor to ServiceMax on multiple implementations. We’re knowledgeable and adept at guiding new users through the capabilities and intricacies of the ServiceMax software. Our extensive experience in actual field service operations, combined with our in depth knowledge of the ServiceMax solution, enables us to make best practice recommendations and implement the software in a manner most beneficial for your business. .
Our technology implementation services can also aid in selecting the most appropriate mobile devices for your field service technicians. And we can train your staff in the proper use of the software so you get maximum benefit from its use.
Benefits of ServiceMax
Here is a sampling of the benefits some ServiceMax customers have reported:
- Scheduling improvements can lead to an 11% increase in first time fix rates, and decrease average time to repair by 16%
- Contracts and warranty management can increase service revenue by 14%
- Service parts supply chain management can decrease field service costs by 16%
- Collaborative applications for workers in the field can increase field service productivity by 31%
- Self-service access for customers and other customer-facing improvements can improve satisfaction by 16%
ServiceMax is cloud-based and mobile-friendly solution that can be accessed from anywhere at any time. And as a cloud-based solution it requires minimal investment in hardware and IT infrastructure.
To learn more about what ServiceMax can offer your company, call us at 1-877-249-6262, or email Jolt Consulting today.