- About
- Why JCG?
- ServicesJolt Consulting Group is focused on delivering measurable business value to our clients in the service industry. We specialize in helping utility, telecommunication, retail, medical, manufacturing, and technology organizations examine their strategies, processes and customer interactions all with any eye towards radically improving their customer loyalty.
- IndustriesThis is a test
- Our Views
- ResultsJolt Consulting Group is focused on delivering measurable business value to our clients – whether a service provider or a technology provider – in the service industry. As such, all engagements will have clearly defined objectives and metrics defined prior to ever engaging with us. This approach ensures we have a clear, mutual understanding of the project and expected outcomes. Testamonials “We were struggling with selling additional services to existing customers. Jeff came aboard and in very short order performed an assessment of our organization, tools and processes and made several, easy to implement recommendations. He helped us get started by showing us how to use his recommendations in practice. As a result of the improvements, we won our largest contact in the last several years with one of our strategic customers. We were extemely pleased with the results and I would highly recommend Jeff and Jolt Consulting Group to anyone looking to grow their service business. – Chris Gennoy, President “Jeff has always been a trusted, reliable resource for myself and my team at Vectren. He has tremendous vision, a unique ability to translate that vision to actionable plans and most important delivers on all of the commitments he…
- News
- Contact
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WeeklyJolt – iPad 2 Penetrating Corporate Market
0For the last year or two, the Apple iPad has been the must have electronics item for consumers. It’s brilliant screen, incredibly easy to use interface and the backing of the diverse app store has made it one of the hottest electronic gadgets ever released. …
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WeeklyJolt – Service Defines the Experience
My wife and I recently had dinner at a quite expensive restaurant located at a high end golf club near our home in Saratoga Springs, NY. The setting couldn’t have been more perfect. We finally had a nice day in the Northeast after a spring …
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WeeklyJolt – The Importance of Performance Management Frameworks
Numerous business studies indicate that the world’s best performing organizations have clear insight into their own performance and use that insight to drive change within their organization. Unfortunately for a large percentage of today’s service organizations, they do not truly understand how they are performing …
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WeeklyJolt – Welcome to Jolt Consulting Group
Welcome to the launch of MyJolt, a weekly blog focused on news, events and key issues facing the field service community. Feel free to contribute your own content, comments on mine or others. This site is intended to be informative and rich with content.
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